FREQUENTLY ASKED QUESTIONS
1. If I already have my artwork what sort of file format do you accept ?
We accept most correctly prepared press ready file formats for printing, but best results are usually achieved by supplying press ready pdf files with 3mm bleed if applicable.
2. What is CMYK ?
CMYK stands for cyan, magenta, yellow, and key, or black. These are the four colours of ink used in the traditional method of printing hardcopies of images, called offset printing. The three colours, plus black, roughly correspond to the primary colours, from which can be mixed colours across the visible spectrum. CMYK is a colour mixing system that depends on chemical pigments to achieve the desired hues.
3. What is a proof and will I need to see a proof if I have already supplied artwork ?
All orders will receive a soft Pdf proof for approval prior to scheduling printing. Printing cannot commence until a proof has been approved for printing. We supply a soft pdf proof for every order so that you can confirm we are printing the correct file and that the trim marks are in the correct location. A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements.
If final press ready artwork is not supplied, your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
* We can't start a job without your final proof approval *
4. How long before my project will be ready ?
There really isn't a short answer to this question. As each project is different, completion times will vary however, we will do our best to have your project ready for you on time. Some jobs can be produced in minutes and some jobs may take several days.
5. What is a QR Code ?
A QR (Quick Response) Code is a 2D barcode that can store a lot more information than a conventional 1D barcode. This information can easily be read using a QR Code Scanner application on a smartphone.
Why use a QR Code?
A QR Code combined with mobile internet on a smartphone becomes a powerful tool in connecting print (offline media) to online media.
For example, if the information stored in the code is a web page address, users who scan the code will directly view the webpage on their smartphones or the code is contact details such as phone; address and email it automatically update contacts on a smartphone with your details.
It is truly a ground breaking new way of doing business
Please let us know your deadlines and we will do our best to meet them.